At Vorysaleed, we strive to ensure a smooth and enjoyable shopping experience for our customers. Below is an overview of our shipping policies:
1. Processing Time:
- Orders are processed within 1-2 business days of being placed. Orders are not processed or shipped on weekends or holidays.
- Please note that during peak seasons or promotional periods, processing times may take slightly longer. We will keep you updated if there are any delays.
2. Shipping Methods and Rates:
We offer free shipping on orders over $75 and charge $10 for orders under $75, all shipping costs will be calculated at checkout based on your location.
- Standard Shipping(USA): (Estimated Delivery: 3-6 business days)
3. International Shipping:
- We don’t offer international shipping.
4. Order Tracking:
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- You can track your order at any time through the carrier’s website.
5. Shipping Issues: If you have any concerns regarding your shipment, such as missing items, damaged goods, or delays, please contact our customer support team at [email protected]. We’ll work quickly to resolve any issues.
6. Address Accuracy: Please ensure your shipping address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete shipping addresses.
7. Lost or Stolen Packages: Vorysaleed is not responsible for packages lost or stolen during delivery. However, we will work with you to track the issue and, if needed, file a claim with the carrier.
8. Returns & Exchanges:
- Please visit our Return Policy page for detailed information about returns and exchanges.
Thank you for shopping with us at Vorysaleed. We appreciate your support and will do our best to ensure your order arrives safely and on time.